Cassiopea Group Ltd products are intangible goods that are digitally delivered. We therefore have a strict no refund policy on agreed terms of use. If there is a problem with one of the digital goods or if you experience any difficulty with its download, please contact us at info@cassiopea-group.com.

  • Customers requesting for repeated refunds, will be blocked from making further purchases
  • Customers requesting for repeated refunds, will be blocked from all future communication.
  • Customers that violate the terms of use of the products/sofwtare may have their right of return revoked.

Customer can however request for refund within 15 days from purchase,

  • Your item needs to have the receipt or proof of purchase
  • Have to produce an evidence of damages or clear issue

Our dedicated customer service team would review and verify the evidence and if it is merit, a refund may be processed. Any refund request will be processed ONLY if the evidence approved by our reliable customer service team. You may use any information in intangible form that you remember after accessing/downloading the Products/Software. However, this right does not grant you a license to any of Cassiopea Group Ltd copyrights or patents for anything you might create using such information.

Terms of Use

Privacy Policy

Refund Policy


In return, you agree:

  • Not to remove any copyright or other notices from the Products/Products/Software. For products which have “copyright removal” as an add on module.
  • Not to distribute Products/Software or any derivative or partial works in any form to any person, entity or individual: Products/Software may also contains images, logos, links and other derivative works that are NOT property of Cassiopea Group Ltd and that are used in our digital goods only in terms of ILLUSTRATIVE purpose.
  • Not to distribute the Products/Software to any other person under any circumstances.
  • Not to try and circumvent or reverse engineer the licensing system in place
  • That the products/software comes “as is”, with no warranties. this means no express, implied or statutory warranty, including without limitation, warranties of merchantability or fitness for a particular purpose or any warranty of title or noninfringement.
  • That Cassiopea Group Ltd will not be liable for any damages related to the products/software or this license, including direct, indirect, special, consequential or incidental damages, to the maximum extent the law permits, no matter what legal theory it is based on.
  • All purchases are considered final due to the digital nature of the products/software. merchant gateway disputes will be treated as a breach of license and your support and upgrades will be suspended for the dispute.
  • That your rights under this License may be modified or canceled at any time, for any reason, and without notice to you, but will always be made available at https://cassiopea-group.com/terms-of-use/ and that any subsequent revision or version of this License will completely supersede the terms and obligations of all earlier Licenses, including this one.
  • That your rights under the License end automatically if you breach it in any way, while your obligations remain in effect.
  • That the terms and conditions of this License shall be governed by United Kingdom law (without regard to its conflict of law principles), and that any dispute over the terms of this License may be brought only in the state and federal courts of United Kingdom.

Cassiopea Group Ltd reserves all rights not expressly granted to you in this agreement. If you have questions about specific these terms and conditions, please send email to info@cassiopea-group.com but note that such questions or email will not release you from the terms and conditions of this Agreement.